Policies

Refund policy

Merqora is the storefront of Merqora (Merqora), registered at 1220 N 25th St APT 753, Allentown, PA 18104, United States.

30-day returns

You have 30 days after delivery to request a return. The item must be unused, complete, and in its original packaging. Used tools, missing parts, or items not in sellable condition may be refused or refunded only in part.

Email xzuz18281@outlook.com with your order number before sending anything back. Do not ship a return without approval.

Where to send returns

Approved U.S. returns go to: 1220 N 25th St APT 753, Allentown, PA 18104, United States.

Shipping charges are not refunded unless we sent the wrong item or the item arrived damaged. Refunds go to the original payment method after we inspect the return, usually within 5–10 business days of receipt.